Warranty

Warranty Program

Most Senstar products include a three-year limited warranty effective from the original ship date from our manufacturing facility in Ottawa, Canada.

Exceptions include:

Thin Client—two-year limited warranty
StarNet software—two-year warranty
Senstar Symphony—90-day warranty

In addition, the Senstar R-Series Network Video Recorders and workstations include next business day on-site hardware support during the warranty period.

Extended Warranty

For registered FlexZone, OmniTrax, UltraWave, and XField sensors, Senstar offers a no-cost extended warranty up to five years (three years standard plus two additional years) from the original shipment date. To register for the extended warranty, complete the form at the bottom of this page within one year of the shipment date.

Warranty extension for all Senstar products is available through the Senstar Care program.

To apply for the extended warrantly, fill out the form below.

Your Purchase Order #, Senstar Order # or Product Serial Number(s):*
End User Project Name*
Your Contact Info
Role*
- I am the Distributor/Integrator
- I am the End User
Name*
First Last
Company*
Email*
Phone*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
End User Info
- Same as above
Name
First Last
Company
Email
Phone
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Warranty

Warranty Program

Extended Warranty

Your Contact Info

End User Info