Most Senstar products include a three-year limited warranty effective from the original ship date from our manufacturing facility in Ottawa, Canada.
- Thin Client—two-year limited warranty
- StarNet software—two-year warranty
- Senstar Symphony—90-day warranty
In addition, the Senstar R-Series Network Video Recorders and workstations include next business day on-site hardware support during the warranty period.
For registered FlexZone, OmniTrax, UltraWave, and XField sensors, Senstar offers a no-cost extended warranty up to five years (three years standard plus two additional years) from the original shipment date. To register for the extended warranty, complete the form at the bottom of this page within one year of the shipment date.
Warranty extension for all Senstar products is available through the Senstar Care program.
To apply for the extended warrantly, fill out the form below.