Warranty Program

Most Senstar products include a three-year limited warranty effective from the original ship date from our manufacturing facility in Ottawa, Canada.

Exceptions include:

In addition, the Senstar R-Series Network Video Recorders and workstations include next business day on-site hardware support during the warranty period.

For more information about our warranty program, please contact Senstar Customer Support at [email protected].

Extended Warranty

For registered FlexZone®, OmniTrax®, UltraWave™ and XField® sensors, Senstar offers a no-cost extended warranty up to five years (three years standard plus two additional years) from the original shipment date. To register for the extended warranty, complete the form at the bottom of this page within one year of the shipment date.

Warranty extension for all Senstar products is available through the Senstar Care program.
Contact the Senstar technical support team [email protected] for more information.


Contact us today to speak with a Senstar representative about your security needs.