October 16, 2018
Cosmo Music in Richmond Hill, Ontario, Canada is the world’s largest interactive musical instrument store. The store recently replaced its 20-year-old analog video system with new cameras and implemented Senstar Symphony video management software, along with Senstar’s Face Recognition video analytic to help prevent shoplifting.
Before implementing Face Recognition, when a suspicious customer was identified through video surveillance, the image would be screen captured and emailed to staff. Now, suspicious customers can be flagged and security personnel are automatically notified if that person enters the store again.
Before purchasing the analytic, Cosmo Music thoroughly tested the analytic to ensure it met their need.
“One of our staff had a full beard one day and it was shaved off the next day and the system still picked him up,” said Cosmo Music Vice President and COO. “That’s what sold me on it.”
Check out the case study here.
October 9, 2018
1. The below infographic highlights the key features of Senstar’s Thin Client PC alternative for video management.
2. The following video shows how the Thin Client can balance security needs and IT requirements.
To learn more about Thin Client, click here.
October 2, 2018
Unmanned, remote sites, especially those containing critical infrastructure assets, are easy targets for intruders. Regardless of the intruder’s motivation – theft, terrorism, vandalism, or general mischief – facility owners need effective security solutions that meet operational and budgetary requirements. At the same time, the system must minimize nuisance alarms as repeatedly deploying response forces or maintenance technicians to remote sites rapidly triggers a distrust of the system.
This post looks at how operators can use best-in-class security products while addressing the specific difficulties posed by remote and geographically distributed sites.
Deterrence That Works
Effective deterrence systems are the first step in protecting remote sites and their assets. Avoiding intrusions in the first place is always the ideal outcome, especially when security response may involve considerable time and cost. Consider the following deterrence options:
- Security fence – A well-maintained security fence, at least 7 ft tall and topped with barbed/razor outriggers, will deter the curious. However, keep in mind that a fence by itself isn’t effective against determined intruders as they can cut, lift, or climb the fence fabric in seconds.
- Visible signage and surveillance cameras – Clearly visible signs and surveillance cameras, indicating that the site is monitored 24/7 will, like fencing, help to dissuade casual intruders. But determined intruders may still remain undeterred, often planning ahead to conceal potential identifiers like faces or vehicles. Most importantly, cameras by themselves only record events, and do not stop them.
- Intelligent security lighting – Intelligent security lighting systems like the Senstar LM100 Hybrid Perimeter Intrusion Detection and Lighting System function as highly effective deterrence. First, targeted illumination along the fence line prevents intruders from hiding in the cover of darkness while enhancing the assessment value of camera surveillance systems. Second, instant-on illumination and strobing at the detected intrusion location acts as a strong psychological deterrent, letting would-be intruders know they are detected, their location is known, and they are being watched.
Detect Intruders Before They Get In
Detection at the perimeter is the next line of defense. Early detection leads to a faster assessment and response. There are many detection technologies on the market. For remote sites, the detection system must be reliable, cost-effective, integrated with on-site assessment devices, and above all, avoid the generation of repeated nuisance alarms.
Modern fence-mounted sensors like Senstar’s FlexZone, FiberPatrol, Wireless Gate Sensor, and the Senstar LM100 are extremely effective, field-proven and easy-to-deploy. By analyzing the vibrations on the fence (and rejecting those generated by environmental forces like wind), the systems can detect and locate intruders with a precision of under 3 m (10 ft). In addition to generating alarms at off-site monitoring centers, the systems can be used for camera call-up and to control on-site devices like sirens or security lights.
Coaxial-based sensors are generally highly economical and easy to deploy while fiber optic sensors require zero electronics on the perimeter and may be more cost-effective for larger facilities.
Videos analytics are a cost-effective means to augment security by leveraging the site’s existing surveillance infrastructure:
- Outdoor people and vehicle tracking analytics – Can be used to implement virtual zones and tripwires that track individuals and vehicles both near and inside the perimeter. Unlike simple motion detection, these analytics are designed to reject background vegetation movement and shadows. Early detection outside the perimeter can be used to direct PTZ cameras or switch to higher resolution recording, so that if the fence-mounted sensors detect an intrusion, high quality video is instantly available. The same analytics can also be used inside the perimeter to track the movement of people and vehicles once inside.
- Face and license plate recognition – Improves overall security management by automatically identifying maintenance personnel and automating the tracking of vehicles. When integrated with an access control system, these analytics can be used to unlock gates as well as place security zones under temporary access or mask.
Obtain Situational Awareness
High definition and thermal surveillance cameras, when directed by modern video management software, can provide excellent situational awareness. The Senstar Symphony VMS for example, includes many features to make monitoring remote sites easier:
- Effectively monitor hundreds of remote sites. Built-in video analytics reduces operator workload by automatically bringing attention to critical events.
- Use a single operator interface to view video, monitor the status of intrusion detection sensors, and control on-site devices like PTZ cameras, access controls, two-way intercoms, and loudspeakers.
- View the exact location of intrusion attempts on high-resolution maps.
- View live and recorded video from mobile devices, as well as automatically send images of captured video during alarm events via email/SMS to response forces.
In addition to deterrence and assessment requirements, organizations need solutions that address day-to-day concerns involving nuisance alarms, reliability, and connectivity issues.
Nuisance Alarms and Reliability
Avoiding nuisance alarms generated by weather, animals, and lawful people is critical to remote site security. Too many nuisance alarms and security personnel may ignore valid alarms or hesitate to initiate a response until it is too late. Senstar designs its systems from the outset to minimize nuisance alarms:
- Ranging data from sensors is used to recognize and compensate for site-wide environmental disturbances like high winds or rain and to ensure that alarms are generated only from realistic intrusion attempts (e.g. a ball hitting the fence doesn’t trigger an alarm).
- Sensors are designed and tested for reliable operation in extreme environments (–40 to +70 °C/–40 to 158 °F).
- Maintenance staff can use the precision ranging to quickly find and resolve problematic areas (e.g. a loose fence sign).
- Video analytics reject background changes caused by vegetation movement and changes in lighting.
Site Connectivity and Fallback
Another concern is connectivity. Despite advances in communications, connectivity to remote sites can still be lost. It is critical that both intrusion detection and video recording remain operational after a loss of network connectivity. For on-site sensors, a device like the Senstar Rugged Controller can be used to provide local fallback functionality if network connectivity is lost. For video surveillance, edge storage (on-camera or on edge devices) can prevent the loss of critical video.
Finally, organizations need the ability to centrally manage their sites. Cloud-based tools like the Senstar Enterprise Manager can ensure devices remain online, have the correct configuration, and automatically receive software and security updates.
Need to be compliant with NERC CIP regulations? Download Senstar’s NERC CIP-014 Application Guide for more information.
September 25, 2018
Senstar’s recently announced FiberPatrol FP7000 pipeline integrity monitoring system for leak detection and third-party interference (TPI) for both gas and liquid-carrying pipelines, detects small leaks faster than any other system on the market.
Developed by Senstar’s fiber optic experts, the FP7000s patented technology combines Distributed Differential Temperature Sensing (DDTS) and Distributed Acoustic Sensing (DAS), allowing for the detection and location of small leaks faster and more accurately than traditional flow and pressure-monitoring solutions or other fiber-based solutions. In addition, TPI detection helps to avoid leaks in the first place by detecting digging or tampering before a damage can occur. FP7000’s DDTS technology can continuously monitor temperature (from a reference temperature) along the entire length of the sensor and can detect changes in temperature and temperature rate as low as 0.0005 oC and 0.001 oC/min, respectively. In addition, FP7000’s DAS technology detects minute acoustic signals emanating from a leak. The extreme sensitivity of DDTS and integration of both DDTS and DAS in one system enable the FP7000 to detect small leaks faster than any other leak detection system, while simultaneously rejecting environmental factors caused by weather or nuisance sources.
The FP7000 joins Senstar’s growing FiberPatrol family that includes fence-mounted intrusion detection, buried intrusion detection, TPI detection for pipelines and now leak detection for pipelines. The addition of leak detection to Senstar’s product portfolio of perimeter intrusion detection and video management solutions allows Senstar to provide end-to-end security of above and below-ground pipeline assets.
September 18, 2018
Senstar Symphony is an all-in-one solution for video management, video analytics, perimeter intrusion detection system integration, and alarm management for deployments of all sizes.
Currently protecting sites around the world, here are what some Symphony customers say about how the system has helped meet and exceed their video management needs.
“Symphony software stood out from the rest in terms of economics, ease-of-use and camera to server ratios needed to support over 1,000 cameras. The simple licensing model along with dynamic licensing and integrated analytics, made it easy for us to accurately budget the resources needed to support our future growth.”
- University of Akron Police Department
“We now have a solid, open and scalable solution with Symphony, enabling us to deal with the necessary preparation for the current and future security needs of our University while staying within our defined budgets.”
- The Department of Technical Services, University of Trieste
“We liked Symphony so much – the technology, the scalability, the ease of use, and the support – that we decided to make it a bestseller for all major corporate customers.”
- Telecommunications Services of Trinidad and Tobago
“Symphony has given this organization a reliable platform for video surveillance and video analysis.”
- Taiwan’s largest semiconductor manufacturer
“We see Symphony not only as a security tool, but also a customer service tool. We believe it can take our customer experience to the next level.”
- Rydell Automotive Group
“Symphony software provides us with peace of mind, knowing that we have a powerful, yet easy-to-use video system that leaves us best prepared to prevent and respond to any threat to the safety and security of our facilities, students, teachers and staff.
- Princeton Regional Schools
To learn more about Senstar Symphony, click here.
September 11, 2018
Senstar Symphony 7.1, the newest version of Senstar’s all-in-one solution for video management, video analytics, perimeter intrusion detection system integration, and alarm management for deployments of all sizes, is now available.
Check out the below infographic to see what features set Senstar Symphony apart.
September 4, 2018
Senstar customers already enjoy the advantages that come with any new equipment purchase, including a three-year limited warranty, factory support for two cases and web portal access. Senstar also offers a free five-year extended warranty on select products.
For those looking for additional peace of mind, the Senstar Care program provides further customizable maintenance and support options to minimize downtime, reduce expenses and ensure optimal performance.
Depending on requirements, customers may choose from the following additional services:
- On-site support
- Technical training
- Factory acceptance testing for more complex integrated systems
- Factory commissioning support
- Remote diagnosis of technical faults
- Product repair services
- Warranty extensions on covered parts
- Premium Site Support packages
August 28, 2018
At Senstar, we care about our customers.
As experts in the field of outdoor perimeter security and video management and analytics, Senstar provides a wide range of comprehensive technical services to complement the breadth of products we offer.